Most business owners don't think about their bank until something goes wrong. A wire gets stuck. A loan application disappears. Nobody calls back. This conversation explores what banking looks like when you actually have someone in your corner, a full service institution with the accessibility and attention of a banker who knows your name, understands your business, and picks up the phone. From what boutique banking actually offers, to who it works best for, to why the relationship matters as much as the product, this one is worth the read for any business owner who has ever wondered if there's a better option.